Frequently Asked Questions
Is it okay to use a water softener with PristineHydro?
Yes, water softeners will reduce build up and scaling to extend the life of your water heater, water pipes, fixtures, and appliances. Using a water softener (with good potable water) in combination with the PristineHydro filter system will extend the life of the RO membrane.
I use a water distiller, and the taste of the water is flat and heavy. What does the water taste like from the PristineHydro system?
Distillation does not remove sulfuric and nitric acids or chlorine. Water from PristineHydro tastes like natural spring water, with a nice, light, refreshing mineral taste. PristineHydro Technology restores the water’s natural mineral properties, improves the surface tension and biological availability, and increases hydration of your body. Everything you use water for will taste better.
What is PristineHydro Enhancing Technology?
This new technology is exclusive to the PristineHydro. It is the first of its kind to be introduced to purify home drinking water, which offers ultra-purified, sterilized, restructured, re-mineralized magnesium bicarbonate water.
How does the PristineHydro compare to buying bottled water for drinking?
No highly toxic plastic bottles, less trash, more environmentally friendly, no trips to the store.
If you have hard water and no water softener can you still use PristineHydro Purifier?
It is not required. PristineHydro provides the highest quality RO membrane in order to provide the best (rejection) quality of water for the longest period of time. However, hard water will shorten the life of the membrane and therefore it might require replacing more often.
How does PristineHydro compare to buying bottled water for drinking?
No highly toxic plastic bottles, less trash, more environmentally friendly, no trips to the store, and no monthly billing required. Tests indicate that some bottled water may be of poor quality and often does not meet the same standards required for tap water.
How long do the filters last?
It depends on the input water, and how much you use the filter, however, in most cases the 5 micron and the deionization cartridges should be replaced every 1000 gallons of the under the counter and 500 gallons for the on the counter units.
How much are replacement filters?
- Inlet 5 micron: $30.00
- KDF/HA/AC filter: $85.00
- R.O. Membrane: $175.00
- Replacement special deionization cartridges: $65.00 each
- Replacement pH cartridge: $75.00
- Carbon post: $30.00
Can I change the filters myself?
Most people can easily change the filters themselves.